I have my business in US and UK. The teams operate in different time zones to support business transactions of our customers worldwide. We often faced concerns managing team calls and conferences between staff of both countries. The telephone calls often ended up being long and so was the hefty telephone and broadband bill every month. We were looking for something more cheaply and yet a cutting edge technology to manage team interactions seamlessly. This was the time I realized the business possibilities through VOIP. It was the best fit solution which offered us to leverage our existing Infrastructure to make calls and interact with global location employees on the go. In a way it redefined the way we conducted and managed internal and external communications with our stakeholders.
VOIP has been able to transform businesses successfully. It has been able to provide cost effective and effective communication interface to the end users worldwide. Following are the top reasons to choose VOIP and start gaining from its benefits:
- It is a cheaper tele-calling and audio visual conferencing solution compared to PSTN
- It leverages existing IT infrastructure and hence as a customer it translates to lot of savings
- Connecting with your global team and other stakeholders is now just a click away
- Open source VOIP operations can offer features of call forwarding and IVR for absolutely free
- Unlike PSTN where pulse rate is calculated on per minute basis VOIP’s billing is based on per Mega Byte (MB) packet